We have created the ultimate online freelance marketplace that connects talented creatives with eager clients ready to bring their projects to life.
Picture this: you, as a freelancer, have the power to showcase your skills and talents through a stunning portfolio that attracts buyers like bees to honey. It’s your chance to shine, to stand out, and to kickstart your freelancing journey in the most exciting way possible.
Metaworx is your stage to showcase your skills and land those dream gigs.
Let’s create, let’s innovate, and let’s thrive together in the exciting world of freelance creativity.
Registering with Metaworx and creating your profile is quick, easy and free!
Simply click the “register” button in the top right of our home page and let your freelance journey begin.
You will have the option to register as a freelancer or employer and then be asked to create a display name, username and password all linked to your email address.
The next time you visit, you will be able to sign in using these credentials.
Once registered, you are ready to start building your profile. This is your opportunity to sell yourself and your talent, your own personal shop window!
On your profile page you have space to enter your personal details such as location and languages, set a profile picture and add a cover photo.
You can then embellish your profile with all your recent project work, qualifications and awards, past experience and write a bio for yourself to present to buyers.
Now you’re ready to sell!!
On our platform you can lists as many services as you like, from single pieces of work to 2 week sprints of your time – whatever you want to offer to buyers.
Simply hit the “Post a service” button on your profile homepage and enter your service details. This include a title, price, turnaround time and space for you to enter a dull description of what you are able to offer. You can also add pictures to really attract an audience.
So you are all registered and showcasing your talent on Metaworx? Welcome aboard! Now let’s look at how to manage your work. Click on your profile picture at the top right of the page to access your account and dashboard. Your dashboard is a snapshot of your freelance business. Here you can see a summary of your workload and key statistics that will help you manage for success!
Services Offered: how many services you’re currently advertising.
Completed Services: how many jobs you have completed
In Queue Services: how many jobs you are currently working on
Reviews: how many employers have posted a review of your work
Click on ‘View Detail’ to see more information for each statistic. Your dashboard also show useful statistics on how many people are viewing your services and which services are attracting the most interest.
Sometimes buyers would like a little extra above what is listed – here you can manage any addons that you can provide as options and ensure that this is paid on top of your service fee.
Create Addon : allows you to create addons that are available for your services. You will need to choose an addon title, set a price and provide a description of what the employer is buying. When you’re done, click ‘Create Addon’ to submit it for admin approval.
My Addon : view all of the addons you’ve created. You can also edit or remove addons.
Pending Addons : view addons you have submitted for admin approval
Here is where you can manage all your listed services.
Active Services : shows all of the approved services you provide that appear on your profile. You can edit/delete services and also deactivate/reactivate services. Deactivating a service will make it unavailable to buyers until you reactivate it.
Pending Services : shows services you have added that are awaiting admin approval.
Ongoing Services : shows jobs that you have live with employers. These will remain ongoing until the job is marked complete.
Completed Services : shows a list of jobs that are complete (note this does not include jobs that have been cancelled).
Canceled Services : shows a list of jobs that have been canceled before completion using the disputes process.
If buyers are looking for something specific, they can advertise a project for you to view and bid on with your price to complete the work.
the Buyer can then check out your profile and chose to accept you to take on the project. These projects can also be found in the home hub.
Ongoing projects: Here you will find all the projects you are currently working on
Completed projects: Here are all your past projects you have successfully completed for buyers.
Cancelled projects: For any that do not progress to completion
Alert Projects:
This is your pipeline of work – any projects that you have put forward a proposal for, and any of your services that a buyer has made an offer for.
You can accept and decline any offers, just as a buyer can accept or decline your proposals.
You are totally in control of your talent!
Completed a service or project? Now it’s time to get paid!
Once you have submitted your work to the client they will need to confirm things their end. Once they have clicked ‘pay now’ against a milestone or marked the project as “complete” the funds will appear in your wallet. Simple!
You can then transfer the funds via your chosen method in our “payouts” centre on your dashboard,
Buyers choose you to collaborate with and we understand sometimes circumstances change.
To cancel a project or service you must contact the buyer and they will need to cancel the work on their dashboard.
Once cancelled, it will appear in your ‘cancelled proejcts/services’ list. You will keep any milestone payments made to you but will not receive any further payment.
If you are having trouble contacting the buyer, or you cannot reach an agreement with them to cancel, you will need to raise a dispute – see ‘Disputes’ later in this guide.
Sometimes things don’t go to plan. If you have an issue with a project or service that you can’t resolve then you can raise a dispute.
On your dashboard menu, click ‘Disputes’
Use the buttons in the top right of the page to raise a dispute against a project or service and see the status of all disputes you’ve raised.
We have a dedicated team to help bring resolution to any disputes, so when you click submit your information will be sent directly to a Metaworx team member. When you click ‘Submit’ your dispute will be sent to the Metaworx team for resolution.
Your dashboard is a snapshot of your business. Here you can see a summary of your projects and key statistics that will help you manage for success!
Projects posted
On your dashboard you will see all the active projects that you are advertising.
Featured projects
Ongoing projects
This is where you will see all the projects that have been assigned to a freelancer and are due for completion
Completed projects
Keep a record of all your completed projects
You can also see key statistics on your dashboard to see how many Freelancers are viewing your profile and making proposals for your active project adverts.
Here is where you can manage all your listed projects.
Posted Projects
Shows all of the approved projects you are advertising. You can edit/delete services and also deactivate/reactivate projects. Deactivating a project will make it unavailable to freelancers until you reactivate it.
Pending projects
Shows projects you have added that are awaiting admin approval.
Ongoing projects
The jobs that you have live with freelancers. These will remain ongoing until the project is marked complete.
Expired Projects
Any time bound projects that have expired without completion.
Completed projects
Shows a list of projects that are complete (note this does not include projects that have been cancelled).
Canceled Projects
Shows a list of projects that have been canceled before completion using the disputes process.
Freelancers offer services for you to view, choose and make an offer for. The freelancer can then view your offer and profile and choose to accept or decline.
Ongoing services
Here you will find all the services you have booked with freelancers.
Completed services
Here are all the past services you have successfully completed purchased from freelancers.
Cancelled services
For any services that you have cancelled.
When you advertise a project, Freelancers can view and make you an offer to complete the work. This is where you can manage proposals and choose to accept or decline.
All project offers
A list of all offers made on your advertise proejects
Accepted project offers
All projects you have accepted, this will show both ongoing and completed work where you accepted a freelance offer.
Rejected offers
A list of any offers made on your advertised projects that you have declined
Cancelled project offers
Any withdrawn freelance offers on any of your projects
Metaworx gives you the option to agree payment milestones with your chosen freelancer rather than paying a lump sum at the end. You and the Freelancer must agree this is the best option for you both, and what the milestones will be. You can agree this through our message centre.
To set up milestone payments simply go to the ongoing projects section from your dashboard, and click on ‘proposals’ against the project you are applying them to.
Click ‘create milestone’ in the top right of the project. Fill in the milestone details and click ‘create milestone’.
Milestones appear on the project screen against the ‘hired freelancer’. As you hit each milestone you will need to click ‘pay now’ to release funds to your freelancer.
When your freelancer’s work is complete, it’s time to close and pay for the service/project.
Simply go to the project or service on your dashboard, select “view detail” and then update the status to complete and then click “update”.
You will then be prompted to leave feedback for your freelancer.
Sometimes things don’t go to plan. If you have an issue with a project or service that you can’t resolve, or require a refund for a cancelled order, then you can raise a dispute.
On your dashboard menu, click ‘Disputes’
Use the buttons in the top right of the page to raise a dispute against a project or service and see the status of all disputes you’ve raised.
We have a dedicated team to help bring resolution to any disputes, so when you click submit your information will be sent directly to a Metaworx team member. When you click ‘Submit’ your dispute will be sent to the Metaworx team for resolution.
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